Attention non-artists who commission artists: don’t fuckin do this???
Actually had someone do this to me too. Was doing a art stream, it took me over 2 hours to do his inked commission, he got a refund cause ‘it took too long’ that he figured I wasn’t going to do it after I gave him the file.
Don’t do this. Do not.
I’ve had this happen to me with a $350 comic I had already finished it, it was full color, 6 panels and had a full bg in every panel. I was lucky in that I didn’t spend him money yet, but it left me without funds. I’ve also had the above happen to me as well.
Don’t do this shit to artists. We’re people too. Drawing for you is more than a hobby. It’s a job.
Use Paypal Invoices.
I cannot stress this enough. That shit helps A LOT when it comes down to Paypal refunds/disputes.
There’s a description box that let’s you put in what the product is/how long it’ll take/yadda yadda, and then there’s another little memo box that only you and paypal can see where you can say it’s a digital commission and doesn’t require shipping (So Donald Mcfuck can’t say that they never got their commission).
And there’s also a box for your Terms & Conditions where you can say, if you have any conflicts/want a refund – email me, or you can actually tell the user that this is a digital commission and they won’t be getting a hard copy of it.
ARTISTS. PLEASE USE PAYPAL INVOICES. it will SAVE you. And to: the people who do this to artists – Fuck you. It’s okay if you change your mind and want a refund. But freaking TALK to us and let us know what’s going on. Let us WORK with you.
ALSO A HUGE TIP: Invoices paid will automatically set up a shipping notice which, if not fulfilled, can land you in SERIOUS hot water with PayPal. Since a lot of artists don’t print and ship the commissions, this is a huge problem.
However! Totally manageable. Just go to your PayPal, scroll down to find Seller Preferences
>> Shipping Preferences
>> Display Ship Button. Make sure all the boxes are unchecked. Then you’re all set!
As a big supporter of artists, don’t you ever fucking dare fuck over an artist like that. Like don’t. And if they take their time to do a good job, don’t shit all over them for it! Don’t be a fucking ass hole. Just don’t. These people put a LOT of work and time and effort into their artwork. Just don’t be that guy. Often times these artists aren’t even getting what they deserve in compensation.
I am very grateful my customers have been good to me, but I’m spreading the word.
Very important!
I call bullshit on the tweets. There is no way PayPal would take the money out of your account without warning. The buyer has to send THREE letters of communication to get in contact with the seller before the dispute is over. If the seller DOES NOT respond, they will proceed with the dispute and commissioner will get their money back. So either this person wasn’t paying attention to their commissioner, or this never happened to begin with.
I am an artist. I have done commissions before. I have commissioned OTHER artists before. I had to learn about Paypal’s rules and regulations the hard way due to an artist who I had waited OVER A YEAR for. I went through the process of getting my money back and I know about the all the hoops you have to jump through just to get that shit back and it is NOT that easy. Seriously, read the rules. Don’t let misinformation like this mislead you. Do your fucking research.
Except I got fucked over the same way as that tweet so maybe YOU just got lucky.
A buyer did not send even one complaint or letter of communication to me. All they had to do was yank their money back, essentially taking 80 dollars from me that I never got to see again, while this person got away with free art.
Why would I have a reason to lie about that, or spread misinformation?
This is an ongoing repeating issue for MULTIPLE people, MULTIPLE PEOPLE are reporting this, are you seriously calling them all bullshitters?